Introduction
Oak Branch is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.
Information Collection
Personal Information
We collect personal information such as name, contact details, and payment information when you register for our services or contact us for support.
Usage Data
We collect data on how you use our services, including IP addresses, browser types, access times, and pages viewed.
Cookies
We use cookies and similar technologies to collect information about your interactions with our website and services. You can manage your cookie preferences through your browser settings.
Third-Party Information
We may receive information about you from third parties, such as your employer or payroll provider, to facilitate our services.
Use of Information
Service Provision
We use your information to provide and improve our payment processing services, including processing transactions, managing payment records, and ensuring secure financial operations.
Communication
We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time.
Compliance
We may use your information to comply with legal obligations, such as responding to subpoenas or court orders.
Analytics
We use analytics tools to understand how our services are used and to improve user experience.
Information Sharing
Service Providers
We may share your information with third-party service providers who assist us in providing our services. These providers are required to maintain the confidentiality of your information.
Business Transfers
In the event of a merger, acquisition, or sale of assets, we may transfer your information to the new entity.
Legal Requirements
We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.
Protection of Rights
We may disclose your information to protect the rights, property, or safety of Oak Branch, our users, or others.
Data Security
Security Measures
We implement a variety of security measures to ensure the safety of your personal information, including encryption, firewalls, and secure servers.
Data Retention
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
User Responsibility
You are responsible for maintaining the security of your account login details and for any activities that occur under your account.
Your Rights
Access and Correction
You have the right to access and correct your personal information. You can update your information through your account settings or by contacting us.
Data Deletion
You have the right to request the deletion of your personal information. We will comply with your request unless we are required to retain the information for legal or regulatory reasons.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection and Restriction
You have the right to object to or request the restriction of processing your personal information under certain circumstances.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after the changes have been posted constitutes your acceptance of the new policy.
International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those of your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@oakbranch.com.